Recruitment and staffing in Nairobi, matched to your needs
Bestcare Recruitment Agency helps households, businesses and organisations find suitable workers through candidate sourcing, screening, interviews and placement support from our Westlands office.
Staffing categories
- Domestic staff
- Corporate and professional
- Hospitality
- Technical and skilled
Domestic staff for your household
House helps, nannies, housekeepers, cooks, gardeners and home attendants for your household.
Roles we place
- House helps and cleaners
- Nannies and childcare assistants
- Housekeepers, cooks and chefs
- Gardeners and home attendants
Office and professional staff matched to your job description
Administrative, office support and customer service staff matched to your job description.
Roles we place
- Admin and office support
- Customer service
- Receptionists and data entry
- Supervisors
Hospitality and technical staff for your business
Cooks, chefs and housekeeping personnel for hotels and restaurants, plus trade and service roles where safety and technical standards matter.
Roles we place
- Cooks, chefs and waitstaff
- Hotel attendants and catering staff
- Electricians, plumbers, carpenters
- Mechanics, drivers, security, maintenance
Westlands office
Screened candidates
Six clear steps
Confidential handling
You make the final decision
— What we offer
Recruitment and staffing services
Four staffing categories, one organised process from your first briefing to placement.
Domestic staff
House helps, nannies, housekeepers, cooks, gardeners and home attendants for your household.
Corporate and professional
Administrative, office support and customer service staff matched to your job description.
Hospitality
Cooks, chefs and housekeeping personnel for hotels and restaurants.
Technical and skilled
Trade and service roles where safety and technical standards matter.
— How it works
How our recruitment process works
Six clear steps, so you always know what happens next.
1. Understand the requirement
Discuss the vacancy, duties, qualifications, working hours and start date.
2. Source candidates
Identified through applications and our candidate network.
3. Screen and assess
Reviewed against your requirements with interviews and checks.
4. Shortlist
Candidates who meet your requirements are presented for consideration.
5. Interview and select
You interview the shortlisted candidates and decide.
6. Placement and follow-up
Once terms are agreed, the appointment proceeds with follow-up.
— Why Bestcare
Bridging the gap between employers and job seekers
Finding the right employee is an important part of running a business or managing a household. We help clients simplify hiring, reduce time searching and make better-informed staffing decisions.
Our mission
To connect employers with suitable employees through a practical, organised and responsive recruitment process.
Our vision
To become a trusted recruitment partner for households, businesses and organisations in Kenya and East Africa.
Professionalism
Every request is handled in an organised and respectful way, from your first call to the final placement. We listen carefully, keep you informed at each stage and communicate clearly with both employers and candidates throughout the recruitment process.
Reliability
Candidates are matched to the requirements you state, including duties, qualifications, experience, working hours and start date. This helps you meet people who fit the role, so you can make dependable hiring decisions without wasting time on unsuitable applicants.
Integrity
We share accurate information about every candidate and encourage responsible hiring practices. You can rely on honest communication about experience, qualifications and availability, so that both employer and worker begin the working relationship with clear, realistic expectations.
Efficiency
Sourcing, screening and selection are organised for you, which reduces the time you would otherwise spend searching. We handle the early stages, present suitable shortlisted candidates, and leave you free to concentrate on interviews and your final choice.
Confidentiality
Personal details shared by employers, households and job seekers are handled responsibly. We use the information you provide to match people with suitable opportunities and treat it with care, respecting the privacy of everyone who contacts our Westlands office.
Client satisfaction
Our aim is staffing solutions suited to your needs, whether you are hiring one household worker or several employees for a business. We stay responsive to your questions and follow up after placement so the appointment gets off to a good start.
— Job types
Job types we handle
The roles we regularly recruit for across our four staffing categories.
Domestic
For households looking for dependable help at home. We source and screen house helps, nannies, housekeepers, cooks, gardeners and home attendants, then present candidates whose experience, availability and working style match the duties, hours and household expectations you describe, so you can interview and choose with confidence.
- House helps
- Cleaners
- Nannies
- Childcare assistants
- Housekeepers
- Cooks and chefs
- Gardeners
- Household managers
- Home attendants
Corporate
For offices and organisations that need administrative and support staff. We match candidates to your job description, covering admin and office support, customer service, reception, supervision and data entry roles, and we present a shortlist of people whose skills and experience fit your team and workload.
- Admin
- Office support
- Customer service
- Supervisors
- Receptionists
- Data entry
Hospitality
For hotels, restaurants and catering businesses that depend on reliable teams. We recruit cooks, chefs, housekeeping personnel, waitstaff, hotel attendants and catering staff, screening each candidate against your requirements so your kitchen and guest-service teams can deliver consistent service to guests.
- Cooks and chefs
- Housekeeping
- Waitstaff
- Hotel attendants
- Catering staff
Technical
For organisations that need skilled personnel for trade and service roles where safety and technical standards matter. We help you find electricians, plumbers, carpenters, mechanics, drivers, security staff and maintenance workers, and we review their experience and skills against the standards your work requires.
- Electricians
- Plumbers
- Carpenters
- Mechanics
- Drivers
- Security
- Maintenance
— Who we serve
Households, businesses and organisations across Nairobi
Choose the option that fits your situation, then call or email us. We serve clients across Nairobi from our office at Mpaka Plaza, Westlands.
Private households looking for domestic workers
Small and medium-sized businesses
Established companies for support and professional roles
Hotels, restaurants and hospitality businesses
Organisations needing technical and skilled personnel
Employers needing sourcing and shortlisting help
Confirm who you are dealing with before you share documents or make any payment.
Understand any charges and contract terms in advance, avoid paying unverified individuals, and check an agency’s registration and licensing status independently where required.
— FAQ
Common questions
Hiring staff
What information should I prepare before requesting staff?
Explain the position and duties, required qualifications and experience, working hours, any accommodation arrangements, employment terms and your expected start date.
Who makes the final hiring decision?
You do. We source, screen and shortlist candidates, then you interview them, select and agree terms.
What checks are carried out on candidates?
Interviews, skills assessments, reference checks and qualification verification.
What types of staff can you recruit?
We recruit in four categories: domestic staff, corporate and professional staff, hospitality staff, and technical and skilled personnel.
How does your recruitment process work?
There are six steps: understanding your requirement, sourcing candidates, screening and assessment, shortlisting, interview and selection, and placement with follow-up.
Do you recruit for households as well as businesses?
Yes. We serve private households looking for domestic workers, as well as small and medium-sized businesses, established companies, hotels, restaurants and organisations needing technical and skilled personnel.
Registration, fees and contact
I am a job seeker. How can I register?
Contact our Westlands office to ask about registration and to confirm any charges in advance.
Are there fees for employers?
Fees depend on the service and role, and are confirmed before engagement.
Which areas in Nairobi do you serve?
We serve clients across Nairobi from our office at Mpaka Plaza, Westlands.
What are your office hours?
Our office at Mpaka Plaza, Westlands is open Monday to Saturday, 9:00 a.m. to 6:00 p.m., and is closed on Sunday.
How can I contact Bestcare Recruitment Agency?
Call 0709 004 600 during office hours, or email info@bestcarerecruitmentagency.co.ke with your vacancy details or CV.
How can I avoid recruitment scams?
Confirm who you are dealing with before you share documents or make any payment. Understand any charges and contract terms in advance, avoid paying unverified individuals, and check an agency’s registration and licensing status independently where required.
— Stay informed
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Let’s talk about your staffing needs
A clear understanding of the role is the first step towards a successful placement.
— Contact
Contact Bestcare Recruitment Agency
Whether you need a worker for your home or staff for your business, or you are a job seeker, our Westlands office is ready to help.
Email us
info@bestcarerecruitmentagency.co.ke
Send your vacancy details or CV and we will get back to you.
Office hours
Monday to Saturday
9:00 a.m. – 6:00 p.m.
Sunday: Closed