Recruitment and staffing in Nairobi, matched to your needs
Bestcare Recruitment Agency connects households, businesses and organisations across Nairobi with suitable, well-screened workers. We handle candidate sourcing, careful screening, interview coordination and placement support, so you spend less time searching and more time running your home or business. Whether you need a nanny, a housekeeper, office support, hospitality staff or skilled technical workers, our Westlands team listens to your requirements first, then presents shortlisted candidates for you to meet and choose from, with clear follow-up support after every placement.
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Clear steps from briefing to placement
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Staffing categories: domestic, corporate, hospitality, technical
Mon–Sat
Office open 9am–6pm
Westlands
A local Nairobi contact point
Bridging the gap between employers and job seekers
Finding the right employee is an important part of running a business or managing a household. We help clients simplify hiring, reduce time searching and make better-informed staffing decisions.
Our mission
To connect employers with suitable employees through a practical, organised and responsive recruitment process.
Our vision
To become a trusted recruitment partner for households, businesses and organisations in Kenya and East Africa.
What guides our recruitment
Professionalism
Every request is handled in an organised and respectful way, from the first call to the final follow-up. We keep clear records, respond promptly, communicate honestly about timelines, and treat employers and candidates with the courtesy and care that a trusted recruitment partner should always show.
Reliability
We match clients only with candidates who genuinely meet the requirements they have stated, so you are not left sorting through unsuitable applicants. When we say a shortlist is ready, you can count on it reflecting your duties, working hours, experience needs and expectations.
Integrity
We provide accurate information about every candidate and never overstate experience, skills or availability. Hiring decisions affect families and businesses, so we believe in honest assessments, transparent fees and responsible practices that protect both the employer and the worker throughout the placement process.
Efficiency
We organise sourcing, screening and selection on your behalf, which saves you the time and stress of advertising, sorting applications and arranging interviews. Our structured process moves steadily from your briefing to a shortlist, helping you fill vacancies faster without lowering your standards.
Confidentiality
Personal details shared by employers and job seekers are handled responsibly and only used for recruitment purposes. We understand that households and businesses value privacy, so we limit who sees information, share candidate profiles carefully, and respect sensitive circumstances at every stage of hiring.
Client satisfaction
Our goal is staffing solutions that are suited to your needs, not a one-size-fits-all placement. We listen first, keep you informed as work progresses, and follow up after appointments, because a successful hire is one that continues to work well for you.
Accountability
We take ownership of the work we do and stay available if questions arise after a candidate has been presented or placed. Terms are explained before engagement, expectations are agreed in advance, and we follow up honestly so that any concerns are addressed quickly and fairly.
Respect for people
We treat every job seeker with dignity and give every employer a fair hearing. Good placements are built on mutual respect, so we encourage clear communication about duties, pay, hours and conditions, helping both sides begin their working relationship with trust and realistic expectations.
Recruitment and staffing services
Domestic worker recruitment
- House helps and domestic cleaners
- Nannies and childcare assistants
- Housekeepers, cooks and chefs
- Gardeners, household managers and home attendants
Corporate and professional recruitment
- Administrative and office support staff
- Customer service workers and supervisors
- Candidates matched to your job description
More ways we help
Hospitality staffing
Cooks, chefs, housekeeping personnel for hotels and restaurants. We help hospitality businesses fill kitchen, front-of-house and room-service roles with people who understand hygiene, teamwork and genuine guest service.
Technical and skilled workers
Trade and service roles where safety and technical standards matter. We help you find electricians, plumbers, carpenters, mechanics and drivers whose experience and qualifications are checked against the job first.
Sourcing and screening
Job advertising, sourcing, assessment and shortlisting with checks. We search our candidate network, review each person against your requirements, and verify references, so you only meet suitable candidates.
Interviews and placement
Interview coordination, presentation and follow-up agreed up front. We arrange meetings with shortlisted candidates, help you compare them fairly, and support the appointment once terms are agreed afterwards.
How our recruitment process works
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Understand the requirement
We begin with a detailed briefing to discuss the vacancy, duties, qualifications, working hours, pay expectations and start date, so every later step is guided by exactly what you need.
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Source candidates
We search our candidate network, review incoming applications and advertise wherever needed, identifying people whose skills, experience and availability appear to match the requirements agreed during your initial detailed briefing.
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Screen and assess
Each candidate is reviewed against your requirements through interviews, skills assessments and reference checks, so that only people who genuinely fit the role move forward to the final shortlist stage.
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Shortlist
Candidates who meet your requirements are presented for consideration with clear, accurate profiles, giving you enough information to compare their experience, strengths and availability before deciding exactly who to meet.
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Interview and select
You interview the shortlisted candidates and make the final hiring decision yourself. We coordinate schedules, share useful guidance and answer questions, helping the selection process stay organised and well informed.
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Placement and follow-up
Once terms are agreed, the appointment proceeds smoothly, and we follow up afterwards to confirm that both employer and worker are settled, addressing any early concerns quickly, fairly and professionally.
Who we serve
- Private households looking for domestic workers
- Small and medium-sized businesses
- Established companies for support and professional roles
- Hotels, restaurants and hospitality businesses
- Organisations needing technical and skilled personnel
- Employers needing sourcing and shortlisting help
Job types we handle
Domestic
House helps, Cleaners, Nannies, Childcare assistants, Housekeepers, Cooks, Chefs, Gardeners, Managers, Home attendants
Corporate
Admin, Office support, Customer service, Supervisors, Receptionists, Data entry
Hospitality
Cooks, Chefs, Housekeeping, Waitstaff, Hotel attendants, Catering staff
Technical
Electricians, Plumbers, Carpenters, Mechanics, Drivers, Security, Maintenance
Frequently asked questions
What information should I prepare before requesting staff?
Explain duties, qualifications, hours, accommodation, terms and start date.
Who makes the final hiring decision?
The employer selects and agrees terms.
I am a job seeker. How can I register?
Contact Westlands office to ask about registration and confirm charges in advance.
What checks are carried out on candidates?
Interviews, skills assessments, reference checks and qualification verification.
How long does placement take?
Depends on role and supply; we share estimates after briefing.
Are there fees for employers?
Fees depend on service and role; confirmed before engagement.
Do you provide replacement if a worker leaves early?
Replacement terms vary; confirm before engagement.
Which areas in Nairobi do you serve?
Across Nairobi from Mpaka Plaza Westlands.
Can you help with part-time or temporary staff?
Yes, discuss schedule and duration.
How do I contact your Westlands office?
Visit Mpaka Plaza, call 0709 004 600, email info@bestcarerecruitmentagency.co.ke.
Contact Bestcare Recruitment Agency
Office hours
| Mon–Sat | 9am–6pm |
| Sunday | Closed |
Ready to find the right person?
Contact us to discuss your staffing requirements.