What is a Recruitment Agency (Kenya)


A recruitment agency, also known as a staffing agency or employment agency, is a third-party organization that helps employers find and hire suitable candidates for job openings. These agencies typically have a database of job seekers and use various methods, such as online job postings, job fairs, and networking, to find candidates who match the job requirements and the company culture.

Recruitment agencies provide services to both employers and job seekers. For employers, they offer assistance with the recruitment process, including screening and shortlisting candidates, conducting interviews, and handling administrative tasks like background checks and reference checks. For job seekers, they offer access to a wider range of job opportunities, assistance with resume writing and interview preparation, and career advice.

Recruitment agencies may specialize in specific industries or job functions, such as IT, healthcare, or finance, and may operate on a contingency or retainer basis, meaning they are paid either a percentage of the candidate’s salary or a flat fee for their services.


Bestcare Recruitment agency offer a range of services to both employers and job seekers. The specific services offered can vary depending on the agency and their area of specialization, but here are some common examples:

For Employers:

  • Job posting and advertising: Recruitment agencies can help employers create and post job ads across various job boards, social media platforms, and industry-specific websites.
  • Candidate screening: Recruitment agencies can review resumes and applications, conduct initial interviews, and perform background checks on potential candidates.
  • Candidate matching: Based on the job requirements and company culture, recruitment agencies can match suitable candidates with the job opening.
  • Interview scheduling and coordination: Recruitment agencies can manage the logistics of scheduling interviews, coordinating with the employer and candidate to find a suitable time and location.
  • Salary negotiation: Recruitment agencies can assist with salary negotiations, ensuring that both the employer and candidate are satisfied with the compensation package.

For Job Seekers:

  • Job matching: Recruitment agencies can match job seekers with job openings that match their skills and experience.
  • Resume review and improvement: Recruitment agencies can review resumes and provide feedback on how to improve them.
  • Interview preparation: Recruitment agencies can provide tips and advice on how to prepare for interviews, including commonly asked questions and best practices.
  • Career advice: Recruitment agencies can offer guidance on career development, including job market trends, salary expectations, and potential career paths.

Recruitment agencies aim to streamline the recruitment process for both employers and job seekers, providing expertise, resources, and support throughout the hiring process.

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