Recruitment & staffing agency
Recruitment Agency in Nairobi — Find the Right Staff, Faster
From nannies and house helps to office, hospitality and technical staff, we source, screen and shortlist candidates so you can hire with confidence. Call 0709 004 600 to talk through your vacancy.

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Domestic to technical
Staffing for homes, offices and hospitality
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Screened candidates
Interviews, skills and reference checks
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Interview coordination
Shortlists presented, interviews arranged
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Placement follow-up
Support agreed for each service
6
Staffing services
6
Step recruitment process
Mon–Sat
9:00 a.m. – 6:00 p.m.
What we do
Our Recruitment Services
Six services that cover the full hiring journey, from the first conversation about the role to follow-up after placement.
01
Domestic Worker Recruitment
House helps, nannies, cooks and more
Dependable household support matched to your duties, working hours and family expectations.
- House helps and domestic cleaners
- Nannies and childcare assistants
- Housekeepers, cooks and chefs
- Gardeners and household managers
02
Corporate & Professional Recruitment
Office and support roles
Candidates whose qualifications and experience fit the vacancy and your job description.
- Administrative and office support staff
- Customer service workers
- Supervisors and team leads
- Other professional vacancies
03
Hospitality & Service Staffing
Hotels, restaurants and catering
Staff who can deliver good customer service and keep operational standards high.
- Cooks and chefs
- Housekeeping personnel
- Customer-facing service staff
- Experience and training reviewed
04
Technical & Skilled Recruitment
Trades and specialist roles
Skills and experience matched to the actual work, especially where safety or equipment matters.
- Trade and technical skills
- Professional qualifications
- Selection matched to the task
- Safety and equipment awareness
05
Candidate Sourcing & Screening
From advertising to shortlist
The groundwork of hiring done for you, so you compare candidates on more than a CV.
- Job advertising and sourcing
- Application review
- Skills assessment
- Reference and qualification checks
06
Interview & Placement Support
From shortlist to start date
An organised path from shortlisted candidates to a confident final decision.
- Shortlist presentation
- Interview coordination
- Answers for shortlisted applicants
- Post-placement follow-up
Roles we fill
12 Types of Staff We Recruit
Tell us the role and the duties. We shortlist candidates whose skills and experience fit.
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House Helps
Daily cleaning and home upkeep
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Nannies
Childcare and child support
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Housekeepers
Well-kept, organised homes
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Cooks & Chefs
Household and hospitality kitchens
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Gardeners
Grounds and garden care
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Household Managers
Oversight of home staff and routines
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Home Attendants
Selected domestic support personnel
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Administrative Staff
Office and administrative support
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Customer Service
Front-line client handling
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Supervisors
Team oversight and coordination
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Hospitality Staff
Hotels, restaurants and catering
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Technical Workers
Skilled and trade roles
How it works
From Your Request to a Confirmed Placement
A clear six-step process, so you always know where your vacancy stands.
Step 1
Understand the requirement
We discuss the vacancy, duties, qualifications, experience, working hours and start date.
Step 2
Source candidates
Suitable people are identified through applications, recruitment channels and our candidate network.
Step 3
Screen and assess
Applications are reviewed against your requirements, with interviews, skills assessments and reference checks where the role calls for them.
Step 4
Shortlist
Candidates who appear to meet the requirements are presented to you for consideration.
Step 5
Interview and select
You interview the shortlisted candidates and decide who fits the position best.
Step 6
Place and follow up
Once you and the candidate agree terms, the appointment proceeds, with follow-up as agreed.

About us
A Recruitment Partner Built Around Your Requirements
Bestcare Recruitment Agency helps individuals, households and businesses find suitable workers for different roles. We handle candidate sourcing, screening, interviews and placement, so you spend less time searching and make better-informed hiring decisions.
- Practical, organised and responsive process
- Candidates matched to the stated job requirements
- Clear communication with employers and job seekers
Our mission
To connect employers with suitable employees through a practical, organised and responsive recruitment process, and to help job seekers present their qualifications to potential employers.
Our vision
To become a trusted recruitment partner for households, businesses and organisations seeking reliable staffing solutions in Kenya and the wider East African region.
Our core values
Professionalism
Reliability
Integrity
Efficiency
Confidentiality
Client satisfaction
Who we serve
Staffing Support for Every Kind of Employer
Whether you are hiring one person for your home or building a team, we adapt the process to the role.
Private households
Small and medium businesses
Established companies
Hotels and restaurants
Hospitality businesses
Technical and skilled employers
Employers needing sourcing help
Availability of particular recruitment categories depends on the role, candidate supply and our current service arrangements.
Compare services
Recruitment Services at a Glance
Find the service that fits your hiring need.
| Staffing need | Typical roles | What we handle | Best for |
|---|---|---|---|
| Domestic staffing | House helps, nannies, housekeepers, cooks | Sourcing, screening and reference review | Private households |
| Corporate recruitment | Administrative, customer service, supervisors | Shortlisting against your job description | Businesses of any size |
| Hospitality staffing | Cooks, chefs, housekeeping personnel | Experience and training review | Hotels, restaurants, caterers |
| Technical recruitment | Skilled and trade workers | Matching skills to the actual work | Employers needing specialists |
| Sourcing and screening | Any open vacancy | Advertising, assessment and shortlisting | Employers short on time |
| Interview and placement | Shortlisted candidates | Interview coordination and follow-up | Employers ready to hire |
Placement terms, replacement arrangements and follow-up services should be confirmed with the agency before engagement.
Why choose us
Why Employers Trust Bestcare Recruitment
A structured approach that keeps hiring simple and decisions well informed.
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A Convenient Process
We organise sourcing, screening and interviews so you do not manage every stage alone.
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Matched to the Job
A clear job description lets us align candidate selection with the position.
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Many Staffing Categories
Household, professional, hospitality and technical recruitment under one roof.
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Support for Both Sides
Clear communication helps employers and job seekers understand the vacancy and process.
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Structured Assessment
Interviews, reference checks and qualification verification, chosen to suit each role.
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A Local Contact Point
A listed Westlands office and a direct phone line for enquiries.
Responsible recruitment
Hiring and Job Hunting, Done Responsibly
Good recruitment protects both the employer and the worker.
For employers
- Share a clear job description
- Offer fair employment terms
- Give accurate details about working conditions
- Verify documents and follow applicable employment requirements in Kenya
- Confirm placement and replacement terms before engagement
For job seekers
- Provide truthful details about your qualifications and references
- Confirm the identity of the recruitment agency
- Understand any charges or contract terms in advance
- Avoid paying unverified individuals
- Check registration and licensing status independently
FAQ
Questions About Recruitment Answered
Everything employers and job seekers ask before getting started. Still unsure? Call us during office hours.
What types of staff can I recruit through Bestcare Recruitment Agency?
We help with domestic staff such as house helps, nannies, housekeepers, cooks, gardeners and household managers, as well as administrative, customer service, hospitality and technical roles. Availability depends on the role, candidate supply and our current service arrangements.
How does the recruitment process work?
We start by understanding your requirement, then source and screen candidates, present a shortlist, coordinate interviews and support the placement once you and the candidate agree terms.
Do you screen candidates before presenting them?
Applications are reviewed against your requirements. Depending on the role, interviews, skills assessments, reference checks and qualification verification may be used before a shortlist reaches you.
What should I prepare before requesting staff?
Have the duties, required qualifications and experience, working hours, expected start date and employment terms ready. For household roles, also note any accommodation arrangements.
Who makes the final hiring decision?
You do. You interview the shortlisted candidates, choose who fits best and agree the employment terms.
Are replacement or follow-up arrangements available?
Follow-up support, replacements and placement guarantees depend on the agreed service. Please confirm them with us before engagement.
Do you recruit for hotels, restaurants and businesses?
Yes. We recruit cooks, chefs, housekeeping personnel and other hospitality workers, along with office support, customer service and professional roles.
Can job seekers register with Bestcare?
Job seekers can enquire about the registration process and how their experience may match available opportunities.
How do I avoid recruitment scams?
Confirm the identity of any agency, understand charges and contract terms in advance, avoid paying unverified individuals, and check registration and licensing status independently.
Need Staff? Let’s Find the Right Person.
Tell us the role, duties, qualifications and timeline. We will take it from there.
Get in touch
Contact Bestcare Recruitment Agency
Share the role, the duties and your timeline, or ask how job seeker registration works.
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Phone
0709 004 600
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info@bestcarerecruitmentagency.co.ke
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Office
Mpaka Plaza, Westlands, Nairobi, Kenya
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Office hours
Mon–Sat, 9:00 a.m. – 6:00 p.m. Sunday closed