Services

Recruitment & staffing agency

Recruitment Agency in Nairobi — Find the Right Staff, Faster

From nannies and house helps to office, hospitality and technical staff, we source, screen and shortlist candidates so you can hire with confidence. Call 0709 004 600 to talk through your vacancy.

Recruitment and staffing services

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Domestic to technical

Staffing for homes, offices and hospitality

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Screened candidates

Interviews, skills and reference checks

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Interview coordination

Shortlists presented, interviews arranged

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Placement follow-up

Support agreed for each service

6

Staffing services

6

Step recruitment process

Mon–Sat

9:00 a.m. – 6:00 p.m.

What we do

Our Recruitment Services

Six services that cover the full hiring journey, from the first conversation about the role to follow-up after placement.

01

Domestic Worker Recruitment

House helps, nannies, cooks and more

Dependable household support matched to your duties, working hours and family expectations.

  • House helps and domestic cleaners
  • Nannies and childcare assistants
  • Housekeepers, cooks and chefs
  • Gardeners and household managers

02

Corporate & Professional Recruitment

Office and support roles

Candidates whose qualifications and experience fit the vacancy and your job description.

  • Administrative and office support staff
  • Customer service workers
  • Supervisors and team leads
  • Other professional vacancies

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Hospitality & Service Staffing

Hotels, restaurants and catering

Staff who can deliver good customer service and keep operational standards high.

  • Cooks and chefs
  • Housekeeping personnel
  • Customer-facing service staff
  • Experience and training reviewed

04

Technical & Skilled Recruitment

Trades and specialist roles

Skills and experience matched to the actual work, especially where safety or equipment matters.

  • Trade and technical skills
  • Professional qualifications
  • Selection matched to the task
  • Safety and equipment awareness

05

Candidate Sourcing & Screening

From advertising to shortlist

The groundwork of hiring done for you, so you compare candidates on more than a CV.

  • Job advertising and sourcing
  • Application review
  • Skills assessment
  • Reference and qualification checks

06

Interview & Placement Support

From shortlist to start date

An organised path from shortlisted candidates to a confident final decision.

  • Shortlist presentation
  • Interview coordination
  • Answers for shortlisted applicants
  • Post-placement follow-up

Roles we fill

12 Types of Staff We Recruit

Tell us the role and the duties. We shortlist candidates whose skills and experience fit.

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House Helps

Daily cleaning and home upkeep

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Nannies

Childcare and child support

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Housekeepers

Well-kept, organised homes

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Cooks & Chefs

Household and hospitality kitchens

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Gardeners

Grounds and garden care

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Household Managers

Oversight of home staff and routines

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Home Attendants

Selected domestic support personnel

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Administrative Staff

Office and administrative support

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Customer Service

Front-line client handling

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Supervisors

Team oversight and coordination

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Hospitality Staff

Hotels, restaurants and catering

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Technical Workers

Skilled and trade roles

How it works

From Your Request to a Confirmed Placement

A clear six-step process, so you always know where your vacancy stands.

Step 1

Understand the requirement

We discuss the vacancy, duties, qualifications, experience, working hours and start date.

Step 2

Source candidates

Suitable people are identified through applications, recruitment channels and our candidate network.

Step 3

Screen and assess

Applications are reviewed against your requirements, with interviews, skills assessments and reference checks where the role calls for them.

Step 4

Shortlist

Candidates who appear to meet the requirements are presented to you for consideration.

Step 5

Interview and select

You interview the shortlisted candidates and decide who fits the position best.

Step 6

Place and follow up

Once you and the candidate agree terms, the appointment proceeds, with follow-up as agreed.

Recruitment consultation

About us

A Recruitment Partner Built Around Your Requirements

Bestcare Recruitment Agency helps individuals, households and businesses find suitable workers for different roles. We handle candidate sourcing, screening, interviews and placement, so you spend less time searching and make better-informed hiring decisions.

  • Practical, organised and responsive process
  • Candidates matched to the stated job requirements
  • Clear communication with employers and job seekers

Our mission

To connect employers with suitable employees through a practical, organised and responsive recruitment process, and to help job seekers present their qualifications to potential employers.

Our vision

To become a trusted recruitment partner for households, businesses and organisations seeking reliable staffing solutions in Kenya and the wider East African region.

Our core values

Professionalism

Reliability

Integrity

Efficiency

Confidentiality

Client satisfaction

Who we serve

Staffing Support for Every Kind of Employer

Whether you are hiring one person for your home or building a team, we adapt the process to the role.

Private households

Small and medium businesses

Established companies

Hotels and restaurants

Hospitality businesses

Technical and skilled employers

Employers needing sourcing help

Availability of particular recruitment categories depends on the role, candidate supply and our current service arrangements.

Compare services

Recruitment Services at a Glance

Find the service that fits your hiring need.

Staffing needTypical rolesWhat we handleBest for
Domestic staffingHouse helps, nannies, housekeepers, cooksSourcing, screening and reference reviewPrivate households
Corporate recruitmentAdministrative, customer service, supervisorsShortlisting against your job descriptionBusinesses of any size
Hospitality staffingCooks, chefs, housekeeping personnelExperience and training reviewHotels, restaurants, caterers
Technical recruitmentSkilled and trade workersMatching skills to the actual workEmployers needing specialists
Sourcing and screeningAny open vacancyAdvertising, assessment and shortlistingEmployers short on time
Interview and placementShortlisted candidatesInterview coordination and follow-upEmployers ready to hire

Placement terms, replacement arrangements and follow-up services should be confirmed with the agency before engagement.

Why choose us

Why Employers Trust Bestcare Recruitment

A structured approach that keeps hiring simple and decisions well informed.

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A Convenient Process

We organise sourcing, screening and interviews so you do not manage every stage alone.

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Matched to the Job

A clear job description lets us align candidate selection with the position.

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Many Staffing Categories

Household, professional, hospitality and technical recruitment under one roof.

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Support for Both Sides

Clear communication helps employers and job seekers understand the vacancy and process.

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Structured Assessment

Interviews, reference checks and qualification verification, chosen to suit each role.

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A Local Contact Point

A listed Westlands office and a direct phone line for enquiries.

Responsible recruitment

Hiring and Job Hunting, Done Responsibly

Good recruitment protects both the employer and the worker.

For employers

  • Share a clear job description
  • Offer fair employment terms
  • Give accurate details about working conditions
  • Verify documents and follow applicable employment requirements in Kenya
  • Confirm placement and replacement terms before engagement

For job seekers

  • Provide truthful details about your qualifications and references
  • Confirm the identity of the recruitment agency
  • Understand any charges or contract terms in advance
  • Avoid paying unverified individuals
  • Check registration and licensing status independently

FAQ

Questions About Recruitment Answered

Everything employers and job seekers ask before getting started. Still unsure? Call us during office hours.

What types of staff can I recruit through Bestcare Recruitment Agency?

We help with domestic staff such as house helps, nannies, housekeepers, cooks, gardeners and household managers, as well as administrative, customer service, hospitality and technical roles. Availability depends on the role, candidate supply and our current service arrangements.


How does the recruitment process work?

We start by understanding your requirement, then source and screen candidates, present a shortlist, coordinate interviews and support the placement once you and the candidate agree terms.


Do you screen candidates before presenting them?

Applications are reviewed against your requirements. Depending on the role, interviews, skills assessments, reference checks and qualification verification may be used before a shortlist reaches you.


What should I prepare before requesting staff?

Have the duties, required qualifications and experience, working hours, expected start date and employment terms ready. For household roles, also note any accommodation arrangements.


Who makes the final hiring decision?

You do. You interview the shortlisted candidates, choose who fits best and agree the employment terms.


Are replacement or follow-up arrangements available?

Follow-up support, replacements and placement guarantees depend on the agreed service. Please confirm them with us before engagement.


Do you recruit for hotels, restaurants and businesses?

Yes. We recruit cooks, chefs, housekeeping personnel and other hospitality workers, along with office support, customer service and professional roles.


Can job seekers register with Bestcare?

Job seekers can enquire about the registration process and how their experience may match available opportunities.


How do I avoid recruitment scams?

Confirm the identity of any agency, understand charges and contract terms in advance, avoid paying unverified individuals, and check registration and licensing status independently.

Need Staff? Let’s Find the Right Person.

Tell us the role, duties, qualifications and timeline. We will take it from there.

Get in touch

Contact Bestcare Recruitment Agency

Share the role, the duties and your timeline, or ask how job seeker registration works.

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Phone

0709 004 600

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Email

info@bestcarerecruitmentagency.co.ke

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Office

Mpaka Plaza, Westlands, Nairobi, Kenya

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Office hours

Mon–Sat, 9:00 a.m. – 6:00 p.m. Sunday closed